Can traditional CRM systems keep up? Know how AI Agents are transforming CRMs into smart, proactive platforms that automate ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

Move fast and break things is a disruptor’s mantra. Except in the insurance business when it involves AI enhanced software maker Comulate, a fake brokerage, and billion dollar private equity backers.

Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain ...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

The company is recognized for its market-leading software monetization innovation, end-to-end life cycle enablement, and customer-centric product leadership.

BS&A Software, a leading provider of SaaS-based municipal ERP solutions, announces the launch of its new AI Assistant, an in-platform virtual support tool.

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

Motorola Solutions and Lenbrook bring advanced communication solutions to Canadian retailers, enhancing safety, productivity, ...