Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

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Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

The AI-driven virtual assistants are what make each platform interesting, and that's where the most important differences come into play. Alexa has historically been the one to be ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

What Is a Virtual Assistant? A virtual assistant (VA) is a modern professional who offers a wide range of administrative, technical, or creative support services to businesses, entrepreneurs, or ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

According to a UN report, the almost exclusive use of female voices in virtual assistants — along with other problematic behavior — is reinforcing negative stereotypes about women. The report, titled ...