Redgate is adapting its database platform with AI, but opts for a human-centered approach. CTO McMillan talks about trust and ...

Creating and Maintaining a Knowledge Management Database to Address Employment Issues In order to meet these challenges, it is essential for firms within the middle market providing guidance to ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Managers taking over a contract from an incumbent may need to hire new employees, onboard employees from the incumbent company and create cohesive and tight-knit teams – and doing this work in a ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

Miami-based Ryder System Inc. is a $5 billion transportation, logistics and supply chain management company with 30,000 employees on four continents. Three years ago, it began using collaboration ...

The roles of artificial intelligence (AI) and data mining in libraries are expanding globally and transforming knowledge management in access, discovery, and research. A session at the International ...

NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...