What 10-4 is: Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing it: To create a warmer, “Disney-like” experience, lift ...

Minneapolis-based Target is now requiring all employees to smile. First reported by Bloomberg News, the retailer issued a new directive mandating in-store workers smile and make eye contact with ...

A woman on TikTok claims to have set out to test what she believes is a new Target policy requiring employees to greet shoppers with a smile and a wave. The results didn’t exactly support her theory.

Target is instituting a new "10-4" policy for workers. The policy requires workers to smile, make eye contact with, and wave or greet a customer who comes within ten feet. According to the Bloomberg ...

The Minneapolis-based retailer has a new directive for store employees: If a shopper comes within 10 feet of you, then make sure you smile, make eye contact and greet or wave. If they come closer – ...