Re: “Economists pin blame on tech for rising inequality” [Jan. 13, Business]: Without government regulation, companies will continue to automate and import foreign skilled and unskilled labor instead ...

In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

In November, the European regulator ESMA published plans for the EU to move to a T+1 settlement cycle no later than October 11, 2027, with the UK agreeing to the same deadline earlier this year. The ...