Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service in the store, as shopping journeys increasingly ...

Members will use their social media networks to generate authentic content in exchange for up to 20% commission.

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

A comprehensive report comprised of two complementary studies produced by Zebra — the 18th Annual Global Shopper Study — indicates that shopper satisfaction is on the decline while retail associates ...

Forbes contributors publish independent expert analyses and insights. I examine how retailers can build resilient, responsible businesses. According to the National Retail Federation (NRF), of the 55 ...

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, ...

Coresight Research survey commissioned by Zebra Technologies shows store operations would benefit most from equipping employees with a mobile device and modern software applications LINCOLNSHIRE, Ill.

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Aritzia takes NYC. Following the opening of two new Flagship Boutiques — and with a new Flatiron Flagship on the way — Aritzia is seeking high-performing Retail Associates to join their world-class ...