Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Epicor Unifies and Scales Retail Operations, Strengthens Customer and Employee Experience with Latest Epicor Propello Release New Integrations to be Showcased at Epicor Insights for Building Supply ...

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

Working at Costco has its ups and downs, but these are the specific things that Costco employees get annoyed by the most, ...

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AI in the workplace is transforming business operations, fundamentally altering the employee experience. As organizations aim to boost productivity, engagement and overall satisfaction, AI ...

As online purchases increased and face-to-face consumer engagement with staff reduced, more and more retail brands leaned into communications that reflected this new reality. They focused on purpose, ...