ServiceNow isn’t the only player cashing in on the enterprise IT automation bonanza. Among the companies that are challenging ServiceNow in the market are Cherwell Software, Ivanti, BMC Software, CA ...

Enterprise Service Management (ESM) at the University of Texas at San Antonio is a comprehensive approach to managing and delivering IT services across the university. WHAT IS ENTERPRISE SERVICE ...

PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that a 2024 Forrester Consulting study, The Total Economic ...

PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that its SymphonyAI Summit enterprise IT platform for ...

The federal government spent about $88 billion on IT in fiscal year 2019, according to the federal IT Dashboard. Much of that was spent on in-house technologies and government-owned and operated IT ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

ORLANDO, Fla., April 28, 2020 /PRNewswire/ -- TOPdesk, a leading provider of enterprise IT service management solutions, is honored to announce that Corix, a leading provider of sustainable water, ...

Today's enterprises face a pivotal moment. As operations expand globally and digital systems multiply, traditional ITSM tools are reaching their limits. These legacy solutions – built for an earlier ...

ROCK ISLAND ARSENAL, Illinois (May 17, 2023) — A team from Army Contracting Command-Rock Island’s Information Technology Directorate supported a Department of the Army Office of the Chief Information ...

Enterprise Service Management (ESM) at the University of Texas at San Antonio is a comprehensive approach to managing and delivering IT services across the university. WHAT IS A SERVICE? A frequently ...