When it comes to the California DMV, is this a case of brand new year, same old tune? It’s a positive sign that the massive bureaucracy’s director has been checking out reader complaints about the ...

Readers aren't clear on whether you can take an online test at home, or, if you go to a DMV office for your test, whether you can take it on paper rather than on a computer. (Kent Nishimura / Los ...

Q. My husband and I each had to renew our driver’s licenses this past summer. He took a written test, and I took the test on one of the Department of Motor Vehicles’ computers. We both passed our ...

Half a year has come and gone since I first wrote about driver’s license renewal adventures for people 70 and older, but the mail keeps coming. I hear regularly from people who are confused, ...