SINGAPORE--(BUSINESS WIRE)-- FICO (NYSE:FICO), the leading provider of analytics and decision management technology, today announced that China Everbright Bank has chosen FICO® TRIAD® Customer Manager ...
Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...
No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...
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